1. Right of Withdrawal
In accordance with current legislation, you have a period of 30 calendar days to exercise your right of withdrawal without having to justify reasons or pay penalties. The withdrawal period will expire 30 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired physical possession of the goods.
2. Return Procedure
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or e-mail). You can use the model withdrawal form below, although its use is not mandatory.
Model withdrawal form:
- For the attention of LEGACY HOUSING , 1600 Airport freeway Suite 100, bedfort Texas 76022 United states
– E-mail: infos@mobilhomehub.com
- I hereby inform you /we communicate (*) that I desist from my /we desist from our (*) contract of sale of the following good / provision of the following service (*)
- Ordered on/received on (*)
- Name of the consumer and user or of the consumers and users
- Address of the consumer and user or of the consumers and users
- Signature of the consumer and user or of the consumers and users (only if this form is submitted on paper)
- Date
In order for the withdrawal period to be respected, it is sufficient that the communication regarding your exercise of this right is sent before the corresponding deadline expires.
3. Conditions of Return
The products must be returned in their original and unused condition, with all their original components, accessories and packaging. You will be responsible for the decrease in value of the goods resulting from a handling other than that necessary to establish the nature, characteristics and functioning of the goods.
4. Return costs
The direct costs of returning the goods will be at your expense. We recommend using a tracked and insured courier service, as you will be responsible for the products until they arrive at our address.
5. Reimbursement
In case of withdrawal by you, we will refund all payments received from you, including the delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive mode of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any expenses as a result of the refund. We may withhold the refund until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first.
6. Defective or Incorrect Products
In the case of defective or incorrect products, please contact us immediately at infos@mobilhomehub.com . We will provide you with instructions on how to return the products. Once received and examined, we will proceed to send.