1. Scope of Delivery
LEGACY HOUSING delivers throughout the United States. For deliveries outside this scope, please contact us to discuss options and possible additional charges.
2. Delivery times
Orders will be processed and shipped within 3 to 15 working days in the United States from Monday to Friday of 9.am a 7.pm hours, from the confirmation of payment. The deadline for placing orders is the 7.pm . After this time, orders are considered to be placed the next day. Delivery times may vary depending on the place of delivery and the availability of the product. In case of unforeseen delay, we will contact you as soon as possible.e.
3. Delivery Methods
We use trusted courier services to ensure that your order arrives safely and on time. When placing your order, you will be provided with an estimate of the delivery time and a tracking number will be sent to you so that you can track your order.
4. Shipping costs
Shipping costs are included in the price of the products, unless otherwise stated on the checkout page. Any additional charges will be clearly communicated before completing your purchase.
5. Delivery Address
Be sure to provide a complete and correct delivery address to avoid delays. LEGACY HOUSING is not responsible for delays in delivery caused by incorrect or incomplete information provided by the customer.
6. Reception of Orders
It is the customer's responsibility to ensure that someone is available to receive the order at the delivery address provided. In case no one is available, the courier may leave a notification with instructions for rescheduling the delivery.
7. Damage and Problems with Delivery
Inspect your order upon receipt. If you find any damage or missing products, please notify us immediately. Provide details and, if possible, photos of the damage. We will investigate the problem and take the necessary steps to fix it, including sending replacements or a refund, as appropriate.
8. Contact with us
If you have any questions or concerns about your delivery, please do not hesitate to contact our customer service through or by calling the number provided on our website. We will be glad to help you.